Most companies rely on generic surveys to collect user feedback — but generic surveys rarely work. They’re too long, too broad, or shown at the wrong time. As a result, they get low engagement and low-quality answers.
Contextual feedback changes everything. Instead of forcing users to think back on their entire experience, it asks for input at the exact moment something happens. This is where tools like Feedi excel.
Why Traditional Surveys Fail
Traditional surveys often suffer from:
Poor timing (sent days or weeks later)
Low response rates
Lack of context
Survey fatigue
Overly long questions
Users rarely remember what frustrated them last week, and they definitely don’t want to spend 10 minutes filling out a form.
The Power of Contextual Feedback
Contextual feedback appears in-app, at key moments, and requires minimal effort. It delivers:
Higher response rates
More specific insights
More accurate emotional context
Real-time signals for product teams
For example, asking “What stopped you from completing the onboarding?” right when a user drops off provides extremely valuable clarity.
How Feedi Makes It Easy
Feedi lets teams trigger feedback at:
Signup failures
Feature interactions
Errors
Cancellation attempts
Success milestones
Checkout experiences
With one line of code, you convert user moments into real insights.
Conclusion
If you want honest, actionable user feedback, timing matters. Contextual feedback outperforms traditional surveys — and Feedi is the simplest way to implement it instantly.